Refund Policy

Last updated: March 15, 2026

This refund policy applies to all products and services offered by Date with Confidence, operated by shopmate GmbH.

1. Money-Back Guarantee

We want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with our Service for any reason, you may request a full refund within 30 days of your purchase date.

2. How to Request a Refund

To request a refund:

Send an email to support@resultkit.io with the subject "Refund Request"
Include your account email address and order/transaction ID
Briefly describe the reason for your refund request (optional but helpful)

We aim to process all refund requests within 3-5 business days.

3. Refund Eligibility

Refunds are available within 30 days of the original purchase date
Each customer is eligible for one refund per product
Refunds are processed to the original payment method
It may take 5-10 business days for the refund to appear on your statement, depending on your bank

4. After the Refund Period

Requests made after the 30-day window will be reviewed on a case-by-case basis. We may offer partial refunds, account credits, or alternative solutions depending on the circumstances.

5. Subscription Cancellations

If you have a recurring subscription:

You may cancel at any time from your account settings
Cancellation takes effect at the end of your current billing period
You will retain access to paid features until the end of the period
No partial refunds are issued for unused time within a billing period (unless within the 30-day guarantee)

6. Exceptions

Refunds may be declined in cases of:

Abuse of the refund policy (e.g., repeated purchases and refunds)
Violation of our Terms of Service
Chargebacks initiated without first contacting us

7. Contact

For any questions about refunds, reach out to us at support@resultkit.io. We are happy to help.